This section contains automatic terminals for customer service: the distribution of product samples and receiving payments.

Devices of automatic services are usually set outside the offices of the companies, so security requirements (in particular, resistence against vandalism) are the common feature for such solutions. Also, when it comes to payment terminals, requirements relating to the safe reception of payments by means of bank cards as well as the process of cash encashment should be worked out in detail. As a result, the industrial design of such austmatic terminals faces a list of challenges and restrictions which, however, should not interfere with the branding of the device.